A new study has revealed that around 80% of workers in the US could potentially have their jobs impacted by the artificial intelligence chatbot ChatGPT. Developed by OpenAI, ChatGPT is a free AI chatbot that can perform a range of tasks, including writing essays, creating diet plans, and even helping users apply for jobs. The technology has been hailed as one of the biggest technological advancements since the invention of the computer or the internet.
According to OpenAI, 80% of the US workforce could have at least 10% of their work impacted by the technology, while 19% of workers could see as much as 50% of their tasks impacted. The research also found that jobs with higher wages, which require workers to perform many software-based tasks, could face more exposure to disruption from AI-powered chatbots.
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“Our analysis indicates that the impacts of LLMs (large-language models) like GPT-4, are likely to be pervasive,” the study says. Researchers found that roles heavily reliant on science and critical thinking skills show a negative correlation with exposure, while programming and writing skills are positively associated with LLM exposure.
The study also cataloged which professions could see the most disruption using various measurement rubrics. The most affected professions included interpreters and translators, poets, lyricists, and creative writers, public relations specialists, writers and authors, mathematicians, blockchain engineers, accountants and auditors, along with journalists. The paper also breaks down the ChatGPT impact by industry. Sectors including data processing hosting, publishing industries, and security commodity contracts saw the most potential exposure to disruption, while industries known for manual labor, such as food services, forestry and logging, social assistance, and food manufacturing, saw the least potential impact.
The study, titled “An Early Look at the Labor Market Impact Potential of Large Language Models,” is available on the OpenAI website.
Microsoft co-founder Bill Gates has warned that artificial intelligence will radically change people’s lives as much as computers, the internet, and mobile phones. He believes AI will revolutionize the world of work, learning, travel, healthcare, and communication. In his blog, Gates describes how he was left stunned by ChatGPT after challenging OpenAI to train an artificial intelligence to pass an advanced biology exam last year.
"I thought [that] would keep them busy for two or three years. They finished it in a few months," Gates said. "I watched in awe as they asked GPT 60 multiple-choice questions from the AP Bio exam and it got 59 of them right. Once it had aced the test, we asked it ‘What do you say to a father with a sick child?’ It wrote a thoughtful answer that was probably better than most of us in the room would have given. I knew I had just seen the most important advance in technology since the graphical user interface [the early version of a computer operating system]."
While AI-powered chatbots like ChatGPT have the potential to revolutionize many industries, it is important to be aware of the potential impact on the workforce. As the study shows, certain professions are more at risk than others, and it is crucial to develop strategies to mitigate the potential negative impact on workers.
While the rise of artificial intelligence chatbots like ChatGPT may be a cause for concern for some professionals, others see it as an opportunity for innovation and growth.
One sector that is embracing the technology is the education industry. With ChatGPT's ability to write essays, create lesson plans, and even answer complex questions, many educators are seeing it as a valuable tool to enhance their teaching.
In fact, some schools and universities have already started incorporating the technology into their classrooms. The University of Texas at Austin, for example, has used ChatGPT to help students improve their writing skills. And at the high school level, some teachers have used the chatbot to help students with their college applications. However, the adoption of AI-powered chatbots in education is not without its challenges. One concern is that students may become too reliant on the technology and fail to develop their critical thinking and writing skills. There is also the issue of bias in the algorithms, which could result in discriminatory outcomes.
Outside of education, businesses are also starting to explore the potential of AI chatbots to streamline their operations and improve customer service. Chatbots can be used to automate tasks such as answering customer inquiries, scheduling appointments, and even processing payments.
In the healthcare industry, chatbots are being used to improve patient care and access to medical information. Patients can use chatbots to schedule appointments, receive reminders about medications, and even receive medical advice. Despite the potential benefits of AI chatbots, there are also concerns about the impact they could have on the workforce. As the OpenAI study showed, many professions could see significant disruption from the technology.
To address these concerns, some experts have called for increased investment in education and training programs to help workers develop new skills and transition into new roles. Others have called for policies to ensure that the benefits of AI are shared more equitably. As with any new technology, the rise of AI-powered chatbots presents both opportunities and challenges. It is up to individuals, businesses, and policymakers to navigate these changes and ensure that they are harnessed for the greater good.
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